New Patient Information
Are You a New Patient to Mercy Outpatient Rehab?
A better way to rehab your injuries
On Time & Hands On
With quick and accurate responses to your injuries and pain, we will help you rehabilitate more efficiently. Every patient is treated individually for maximum therapy results.
Friendly Support
Our therapy staff are here to ensure that you're comfortable and improving with each visit. We'll gladly answer your questions about your treatment and anything else that you may need.
Improve Your Health
We are goal oriented with all of our patients and celebrate improvement milestones. We want to see you back to optimal health and living as pain free as possible.
Plan Ahead:
When scheduling your appointments,write it in your calendar, or create a reminder in your phone to make sure thatyou don’t miss your appointment. Let us know if you need transportation to andfrom your appointments at least a day in advance.
Prior to your first visit with us, please make sure of the following:
- Bringyour Insurance forms and insurance cards with you to your appointment
- Ifyour insurance requires a co-payment, please note that it is due at the time ofyour appointment.
- Medicalrecords and/or radiology films from your physician have been requested andaccompany you to your appointment.
- Youhave a list of any medications that you are currently taking.
- Youhave a list of questions that you may want to ask one of our therapists
- Ifyou are being treated for a workers’ compensation injury, please inform ourreceptionist, as you will need to get prior approval before your appointmentdate.
- Ifyou need to cancel or reschedule your appointment, please call our office tolet us know as soon as possible.
- Bringa Picture ID with you.
